What Information Do We Collect from You?
To deliver a complete and secure service, pcm99 collects several categories of information from users:
Full name, email address, phone number, date of birth, and the password you provide during registration. This information is used to verify your identity and manage your account.
Details of deposit and withdrawal transactions in MYR (RM), including bank account numbers or payment methods used. We do not store full card numbers directly.
Device type, operating system, browser version, IP address, and other technical data automatically transmitted when you access the pcm99 platform.
In-platform activity records including games played, bets placed, session duration, and general usage patterns that help us improve our services.
How Is Your Information Used?
Pcm99 uses the information collected solely for purposes related to the provision and improvement of platform services. The primary purposes for data use are as follows:
- Account management: Enabling registration, login, identity verification, and user profile management.
- Transaction processing: Verifying deposits and withdrawals in MYR, as well as resolving any financial disputes.
- Platform Security: Detecting suspicious activity, preventing fraud, and protecting the integrity of the system.
- Customer support: Helping to answer enquiries, resolve complaints, and provide technical assistance to users.
- Service improvement: Analyzing usage patterns to enhance platform features and user experience.
- Legal compliance: To meet the legal and regulatory obligations applicable to platform operations in Malaysia.
Pcm99 will not use your information for third-party marketing purposes without your consent.
Data Storage & Your Information Security
Pcm99 employs appropriate technical and organisational security measures to protect users' personal information from unauthorised access, disclosure, alteration, or destruction. All data transmitted between your browser and our servers is protected using SSL encryption.
Your personal information is stored on secured servers with strict access controls. Only pcm99 staff who require access for legitimate operational purposes are permitted to do so.
We retain user data for as long as your account is active or as needed for operational and legal compliance purposes. When an account is closed at the user's request, data will be deleted or anonymised within a reasonable period, unless a longer retention period is required by applicable law.
Data Sharing & User Rights
Sharing with Third Parties
Pcm99 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, we may share data in the following limited circumstances:
- With legitimate payment service providers to process transactions in MYR.
- Relevant authorities as required by Malaysian law or court order.
- With technical partners involved in platform operations, subject to strict confidentiality agreements.
Your Rights as a User
As a pcm99 user in Malaysia, you have the following rights regarding your personal data:
- Access Rights: You may request a copy of the personal information we hold about you.
- Right to Rectification: You may request corrections to any information that is inaccurate or incomplete.
- Right to Erasure: You may request deletion of your personal data, subject to applicable legal retention requirements.
To exercise any of these rights, please contact the pcm99 support team via email at: [email protected]. Requests will be processed within a reasonable timeframe. Any privacy-related questions can also be directed to the FAQ us.
Changes to This Policy
Pcm99 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. Any material changes will be communicated via a prominent notice on the platform or by email to registered users.
The latest version of the Privacy Policy will always be available on this page with a clear update date. Continued use of the pcm99 platform after any revisions are published constitutes acceptance of the updated policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us directly. We are committed to addressing every enquiry transparently and within a reasonable timeframe. For more information on how we operate, please refer to our About Us page.
Other Questions About Your Privacy?
The pcm99 team is here to help. Contact us or check the FAQ for more information on how we protect our Malaysian users' data.